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For Refund and Policy

Refund for classroom training:

Any registration cancelled within 48 hours of the initial registration will be refunded in FULL..

Any cancellation or reschedule made After the 48-hours grace period will be billed at 25% administrative fee unless it is within the following time periods:

  • Cancellation or reschedule request received within 15 business days , before the event date (weekends are not included) will be charged a 50% cancellation fee*.
  • NO refund or credits will be issued for participants that fail to attend any days of the course.
  • Cancellation made within 15 business days of the event will be credited toward future events + 10% service charge. There will be NO refund in part or in full.
  • Substitutions will be accepted at any time prior to the beginning of the course.

Rescheduling Policy

Alliance Study cancels courses for low attendance or due to unforeseen weather conditions up to 5 days prior to the start date. Should your course be cancelled by Alliance Study, you will be offered a future event or a full refund.

Any refund with respect to cancellation of program where an alternative option cannot be provided by Alliance Study, would be processed within 30 days from date of request.

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